Terms of Service
1. Scope
These Terms of Service ("Terms") govern the use of the online reservation platform ("Service") provided by the Company.
By using the Service, users agree to these Terms and related policies such as the Cancellation Policy and Privacy Policy.
2. Definitions
| Term | Meaning |
|---|---|
| Service | Online booking platform |
| User | Individual or entity using the Service |
| Accommodation | Lodging facility available for booking |
| Experience | Activities, tours, or events |
| Package | Combination of accommodation and experiences |
3. Service Types
The Service may provide the following types of products.
| Product Type | Description |
|---|---|
| Accommodation | Booking of lodging facilities |
| Experience | Activities, tours, or events |
| Package | Combined accommodation and experience products |
Reservation details and cancellation terms follow the information displayed at the time of booking.
4. Service Providers
The Service operates as a platform facilitating reservations between users and service providers.
Accommodation and experience services are provided by their respective providers, and the Company is not the direct service provider.
5. Account Registration
Users may create an account to use the Service.
Users must provide accurate and up-to-date information and are responsible for managing their account credentials.
6. Reservations
A reservation becomes confirmed when the booking process is completed on the Service.
Reservation conditions and pricing follow the information displayed at the time of booking.
7. Payment
Users must pay reservation fees using payment methods designated by the Service.
Accepted methods may include credit cards and other payment options.
8. Cancellation and Changes
Reservation cancellations and changes are governed by the Cancellation Policy provided on the Service.
Cancellation fees may be charged according to that policy.
9. Points Program
The Company may offer a reward points program.
Rules regarding earning, using, expiration, and restoration of points are defined within the Service.
The Company may revoke points or suspend accounts in cases of misuse or violations.
10. Cancellation of Experiences
Experience services may be canceled due to weather conditions, safety concerns, or failure to meet the minimum participant requirement.
In such cases, the conditions defined by the experience provider or the Service will apply.
11. Prohibited Activities
Users must not:
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Violate laws or regulations
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Provide false information in reservations
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Interfere with system operations
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Attempt unauthorized access
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Engage in activities deemed inappropriate by the Company
12. Modification or Suspension
The Company may modify or suspend the Service when necessary.
The Company shall not be liable for damages resulting from such changes.
13. Disclaimer
The Company makes reasonable efforts to ensure the accuracy of information but does not guarantee completeness.
Accommodation and experience services are provided by their respective providers.
14. Changes to Terms
The Company may update these Terms when necessary.
Revised Terms become effective once posted on the Service.
15. Governing Law
These Terms shall be governed by the laws of Japan.
Any disputes shall be subject to the jurisdiction of the court having authority over the Company's location.
